Privacy Policy

We use personal information for various purposes, including to fulfill orders and requests, to manage customer and prospect relationships, conduct surveys, improve our products, services, digital content as well as user journeys, manage user accounts and programs, analyze activities on our digital platforms, run marketing activities, provide user with contextual and relevant information, ensure the security of our activities, protect against fraud, and, more generally, run our business activities.

Our primary goal in collecting information is to provide you with superior service and a smooth, efficient, and personalized experience while using our digital content.

Zeigo by Schneider Electric processes various types of personal information including identity and contact related information, professional related information, information about preferences, interactions with us, financial related information, online traffic data and the content you provide to us. In most instances this information is obtained from customers, partners, and users. We also purchase lists from marketing agencies and obtain information from our partners, through Cookies and social networks.

Personal information (also called personal data) is any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, by reference to an identifier or to one or more factors specific to his physical, physiological, mental, economic, cultural, or social identity.

This Privacy Policy does not cover personal information rendered anonymous, that is if individuals are no longer identifiable or are identifiable only with a disproportionately large expense in time, cost, or labor. If anonymized data becomes identifiable, then this Privacy Policy shall apply.

In most instances we collect personal information directly from users who have a business relationship with us. We may also obtain information through a reseller or a business partner, by purchasing customer lists from marketing agencies, from your online browsing experience, from social networks when you connect with these network’s credentials and through Cookies.

You may choose to contribute content, including photos or comments, to online forums, applications or other digital platforms operated by Zeigo by Schneider Electric. Your content must be harmless. It must respect the law, the rights, and interests of others. You need to have obtained consent before sharing someone else’s data. You should apply caution before sharing information in a forum.

While Zeigo by Schneider Electric strives to protect your personal information, providing it online on shared forums is not risk-free. If you post, comment, indicate interest, or share personal information, including photographs, to any forum, social network or blog, please be aware that any personal information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor Zeigo by Schneider Electric have control over. Zeigo by Schneider Electric is not responsible for the personal information you choose to submit in these forums. You should apply caution before deciding to share information about yourself or another person.

We share personal information with the Schneider Electric subsidiaries and the service providers involved in our activities, with advertising and marketing agencies, with social networks if you use their login credentials, with third-party websites if you register with Schneider Electric or Zeigo by Schneider Electric credentials, competent regulatory bodies and authorities and business successors.

We will not sell or rent your personal information to a third party without your permission.

Zeigo by Schneider Electric complies with widely recognized key data protection principles (fairness, purpose limitation, data quality, data retention, compliance with individuals’ rights, security) and takes reasonable measures for the security of personal information.

Zeigo by Schneider Electric respects the privacy rights and interests of individuals. Zeigo by Schneider Electric and its subsidiaries observe the following principles when processing personal information:

• Processing personal information fairly and lawfully
• Collecting personal information for specified, legitimate purposes and not processing it further in ways incompatible with those purposes
• Collecting personal information which is relevant to and not excessive for the purposes for which it is collected and used. We may render information anonymous when feasible and appropriate, depending on the nature of the data and the risks associated with the intended uses
• Maintaining accurate personal information, and where necessary, kept up to date. We will take reasonable steps to rectify or delete information that is inaccurate or incomplete
• Keeping personal information only if it is necessary for the purposes for which it was collected and processed
• Processing personal information in accordance with individuals’ legal rights
• Taking appropriate technical, physical, and organizational measures to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss, destruction, or damage to personal information
• When processing sensitive personal information, ensuring appropriate notice and consent or that the processing otherwise complies with applicable law

Zeigo by Schneider Electric and its subsidiaries are committed to taking commercially reasonable technical, physical, and organizational measures to protect personal information against unauthorized access, unlawful processing, accidental loss or damage, and unauthorized destruction. We offer the use of secure servers to enable you to place orders or to access your account information. We implement access control measures for our internal systems that hold personal information. Authorized users are given access to such systems using a unique identifier and password. Access to personal information is provided to our staff for the sole purpose of performing their job duties. We sensitize our employees on proper use and handling of personal information. We also require our service providers to maintain compliant security measures. We implement security measures to determine the identity of registered users, so that appropriate rights and restrictions can be enforced for these users. In case of a registered user, we use both log ins and passwords for authentication. You are responsible for maintaining the security of your log-in credentials.

By using our digital content or providing personal information to us, you agree that we may communicate with you electronically or otherwise about related security, privacy, use and administrative activities. Despite our efforts to implement appropriate security measures, online browsing carries inherent risks, and we cannot guarantee that it is risk-free.

You should read the privacy policy of third-party websites and social media and adjust privacy settings as you see fit. Non- Schneider Electric websites and platforms are not covered by this Privacy Policy.

Zeigo by Schneider Electric digital platforms may provide links to third-party applications, products, services, or websites for the user convenience and information. If you access those links, you will leave the Zeigo by Schneider Electric digital platform. Zeigo by Schneider Electric does not control those third-party sites or their privacy practices, which may differ from Zeigo by Schneider Electric’s practices. We do not endorse or make any representations about third-party sites. The personal information you choose to provide or that is collected by these third parties are not covered by the Zeigo by Schneider Electric Privacy Policy. We encourage you to review the privacy policy of any site you interact with, before allowing the collection and use of your personal information.

We may also provide social media links that enable you to share information with your social networks and to interact with Zeigo by Schneider Electric on various social media sites. The use of these links may result in the collection or sharing of information about you. We encourage you to review the privacy policies and the privacy settings of the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites and to adjust these settings as you see fit.

Zeigo by Schneider Electric will comply with your data protection rights, including your rights to access and correct your personal information. You may inquire about the nature of the personal information stored or processed about you by any Zeigo by Schneider Electric entity. You will be provided access to your personal information, regardless of the location of the data processing and storage.

You always have the right to opt out of our marketing communications. Your prior consent is sought, when required by any applicable law. To opt out of marketing emails, simply use the functionality provided at the bottom of any email we send.